1. Overview

At Elevate Brand, we prioritize your satisfaction. If you’re not completely happy with your purchase, we’re here to assist.

2. Digital Products

• Refund Eligibility: Due to the nature of digital products, refunds are generally not provided once the product has been downloaded or accessed.
• Exceptions: If you encounter issues with your purchase, please contact us within 14 days. We’ll assess the situation and may offer a refund or exchange at our discretion.

3. Non-Returnable Items

Certain items are non-returnable, including:

• Gift cards
• Downloadable software products
• Personalized or custom-made items

5. Exchanges

We only replace items if they are defective or damaged. If you need to exchange an item for the same product, contact us for assistance.

6. Shipping Costs

• Returns: You are responsible for paying shipping costs for returning items. Shipping costs are non-refundable.
• Exchanges: If you’re exchanging a defective or damaged item, we’ll cover the shipping costs for the replacement.

7. Contact Us

For questions or assistance regarding returns and refunds, please contact us at:

Elevate Brand
Email: contact@elevatebrand.in